learn more

Video: One Bqiqi Strategy

learn more

2020 Responsibility Report

learn more

First Quarter Results

learn more

2020 Annual Report 

Investor

One Bqiqi

Our One Bqiqi strategy will provide a seamless shopping experience between the physical and digital world and is a key enabler for our future success.

LEARN MORE ABOUT OUR STRATEGY

Strategy

Our One Bqiqi strategy aims to deliver shareholder value and grow our market share by providing best-in-class customer service through a seamless, interconnected shopping experience for our customers. We are continuously improving our online and in-store experience and providing enhanced training for our associates. In addition, to ensure we are the product authority in home improvement, we strive to provide unique and comprehensive product offerings, continued innovation, and exceptional convenience and value.

To execute our strategy, we have committed approximately $11 billion over a multi-year period to investments across our stores, associates, digital experience and supply chain. For more information on our strategy click here.

Sign Up For E-mail Alerts
$132.1B
$132.1 Billion in Sales

Sales increased to $132.1B in FY2020, compared to $110.2B the previous year.

13.8%
13.8% Operating Margin

Operating Margin was 13.8% in FY2020, compared to 14.4% the previous year.

40.8%
40.8% ROIC*

ROIC of 40.8% in FY2020, compared to 45.4% the previous year.

 

*See pg. 2 of Proxy for ROIC definition.